Hotel guest information app

The hotel guest app that lives in your guest's pocket. No downloads. In minutes.

A multilingual PWA your guests open with a QR from their room. Information, menus, WiFi, taxis, flights, reviews… Everything you customise yourself, no code required.

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24 hLive after sign-off
5+Languages built-in
20+Available modules
Why it matters

Paper info packs are dead. Phones aren't.

80% of guests check their phones over 50 times a day. Put your hotel info where they're already looking, in their language, with no downloads.

Zero friction for the guest

Scan the room's QR with the phone camera — the app opens instantly. No App Store. No Google Play. No sign-ups.

5+ languages out of the box

Spanish, English, French, German, Italian and more. Guests see the app in their language, you edit it in yours. Zero extra work.

You're in full control

Admin panel for your team to update menus, upload PDFs, handle complaints or add new info whenever they want. No tickets to developers.

How it works

Live in your hotel, in three steps

We set up the app with your hotel's info and hand you the QRs ready to print. Guests scan and they're in.

1

We configure your app

We add your logo, your colours, your restaurants, your services. You choose which modules to enable and how to name them.

2

You fill it in at your pace

From the admin panel you upload texts, photos, PDFs, menus, house rules… Whenever and wherever. Changes go live instantly.

3

Guests use it

Print branded QRs and place them in rooms, reception, restaurants. The guest scans and opens. Multilingual, instant.

Digital menus · The hero feature

Bar and restaurant menus, without ever reprinting.

This is one of the main reasons hotels use HotelInfo. Change a price, run out of a drink, add today's special. Guests see it at their table instantly. Sortable categories, attractive photos, icon-based allergens, prices by glass or bottle in the wine list. Reprinting physical menus is a thing of the past.

  • Categories and subcategories with custom ordering
  • Photo + description + price + allergens per dish
  • Wine list with Denomination of Origin
  • Independent menu per restaurant
  • Multilingual: you edit in Spanish, guests see it in their language
One app, all your menus

Pool bar, restaurant, wine list, takeaway… One single app.

Got a pool-bar menu, a sit-down restaurant menu and a cafeteria takeaway? Plus a wine list with DO? HotelInfo runs them all at once, independent yet accessible from the same home screen. Guests scan one QR and choose where to go.

  • Independent menus per restaurant, bar and outlet
  • Wine list with Denomination of Origin and price per glass or bottle
  • Takeaway menu with hours and availability
  • Each one with its own photos, descriptions, allergens and custom order
  • All multilingual — guests see them in their language
Module catalogue

Over 20 modules. You activate the ones you need.

Start with the basics, add more later. You only pay for what you turn on.

Welcome & info
Facilities
Restaurants with menu
Pool bar menu
Wine list with DO
WiFi
TV channels
Points of interest
Excursions
Live flights
Taxis
Reviews
Complaints
Souvenirs
Courtesy rooms
House rules
Complaints management

Goodbye paper logbook. Hello real-time dashboard.

Guests report problems (TV remote, towels, AC, noise) right from the app, with a photo if they want and in their language. Front desk gets it instantly with room number. Your team taps "In progress" or "Resolved" and it's done.

  • Customisable categories (TV remote, cleaning, AC, noise, other…)
  • Optional photo attached from the guest's phone
  • Open / in progress / resolved status + resolution comment
  • Guest's original language saved so your team understands
  • Full history to spot recurring problems
Data worth its weight in gold

Your hotel, with numbers it actually understands.

Every visit is logged anonymously. Know what percentage of guests are German, British or Spanish (browser language as a proxy for nationality). Which modules they look at most. What days and times they connect. How long they spend in the app. Real data to make real decisions: where to focus marketing, which menu to push, when to reinforce the front desk.

  • Total visits, unique guests, device type and average session length
  • Breakdown by browser language (nationality proxy)
  • Most-visited modules ranking — find out what actually matters
  • Hour-by-hour heatmap: do they connect at breakfast? after the pool?
  • Monthly evolution: spot trends and peaks
  • 100% anonymous, GDPR-compliant — no tracking cookies
  • Per-hotel dashboard + master panel for Socassat
  • Export reports for management meetings
Pricing

One base fee. You pay for what you turn on.

No arbitrary lock-ins, no surprises. Listed prices are indicative — for a tailored quote, request one.

Essential
from €39 /month

For small hotels who want to start simple.

  • Branded PWA app
  • Up to 8 modules
  • 5 active languages
  • Downloadable QR, unlimited
  • Admin panel
  • Email support
Request a quote
Professional
from €45 /month

Most-requested setup: digital restaurant & bar menus, complaints management, taxis, flights and analytics.

  • Everything in Essential
  • Unlimited modules
  • Digital menus for restaurant & pool bar
  • Wine list with Denomination of Origin
  • Complaints management with real-time inbox
  • Live flights (AENA)
  • Taxi service with fares
  • Per-hotel usage analytics
  • Guest ratings & reviews
  • Priority support
Request a quote
Custom
contact us

Hotel chains or specific integrations (PMS, Channel manager, custom branding).

  • Everything in Professional
  • Multiple hotels centralised
  • Custom branding (domain, app)
  • Tailor-made integrations
  • Dedicated account manager
  • Custom SLA
Talk to sales

Prices excl. VAT. All plans include setup, training and support in English & Spanish.

FAQ

The questions we hear most.

No. HotelInfo is a PWA: the guest scans the QR with their phone camera and the app opens in their browser. Zero friction, zero downloads, zero sign-ups.
From signed quote to a working app with your logo, colours and basic data: typically under 24 hours. You fill in menus, photos and text whenever you can.
Each hotel decides. Spanish and English are active by default; you can add French, German, Italian and more. Guests see the app automatically in their browser language with an option to change it.
Yes. You have a web admin panel where you change everything: prices, photos, descriptions, allergens, languages, rules… Changes go live instantly. You don't need Socassat for anything.
No mandatory lock-ins beyond the usual annual commitment with discount. Month-to-month with no commitment is also available, at a slightly higher monthly rate.
We build it. We're the developers of the product, not a reseller. If you have a specific need, write to us and we'll scope it.
Yes. We don't store personal data about the guest. Analytics are 100% anonymous — only device type (mobile/tablet) and browser language. No tracking cookies.

Your hotel deserves an app to match.

Tell us about your hotel and we'll put together a tailored proposal in 24 hours.

Request a no-strings quote
Request a quote

Tell us about your hotel

We'll get back to you in less than 24 hours with a tailored proposal.

Or if you prefer, write to us directly at info@socassat.com or on WhatsApp.

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